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1. Câu hỏi
We assure you that your order will arrive within seven days.
= Delivery is __ to take place within a specific time.Đúng
2. Câu hỏi
I send a copy of your flight itinerary with my letter.
= __ please find the information on your travel plans.Đúng
3. Câu hỏi
I have attached the technical specifications for the AC20 to this e-mail.
= A list of the product’s __ is included with the e-mail.Đúng
4. Câu hỏi
Thank you for finding the data that I had asked you about.
= I appreciate your taking the time to ___ the requested information.Đúng
5. Câu hỏi
Schedule your appointment a week before you want to have your car checked.Đúng
6. Câu hỏi
Please give me information about the conference facilities at your hotel.Đúng
7. Câu hỏi
Improperly disposing of motor oil can contaminate drinking water.Đúng
8. Câu hỏi
Mr. Sigh is in charge of organizing the reception for the overseas investors.Đúng
9. Câu hỏi
Dear Ms. jackson,
Our law firm has recently decided to move to a more spacious office due to an increase in the number of employees in the last year. Additional furniture, office supplies, and equipment are needed for our new location. As we were very satisfied with the quality of goods and services you have provided in the past, we look forward to working with you to furnish our new office. I would appreciate your giving us a cost estimate for the items mentioned in the enclosed document.
What is enclosed in the letter?Đúng
10. Câu hỏi
FROM: Christopher Knight. Personnel Manager
TO: All staff
This e-mail is to notify staff that all data contained in the personnel information files is confidential. It should only be shown to authorized executives. Reviewing or sharing any information you find with a third party is strictly forbidden and could result in termin-
ation of employment. If you are given access to a file by mistake, please report it to me immediately.
What must one do if one receives a confidential file accidentally?Đúng
11. Câu hỏi
311 Lexington Ave.
New York, NY 10017
Dear Mr. Jones,
For the past several months, my cell phone bill has been much higher than usual. So, I contacted the customer service department to find out why. It turns out that there are many phone calls that I did not make on bill. However, the customer service insists that these
calls were made from my cell phone.
But many of the calls were made when I was out of the country. Enclosed is a copy of my plane ticket to prove that I was not in the country. I have also attached a copy of my recent bills and highlighted the calls that I did not make.
Please reimburse me for the incorrect charges and send a statement that reflects the changes. Thank you for your attention to this matter.
What is the purpose of this letter?Đúng
12. Câu hỏi
What does Ms. Hay request the company do?Đúng
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